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Virtual Assistant

 

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Virtual Assistant
Overview
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Hiring Virtual Assistants is global trend and it is saving thousands of dollars every year for Small and Medium Businesses. Our Virtual Assistants are enabling entrepreneurs to enjoy the luxury of hiring at the fraction of cost and not having to keep office overheads. Today's Blackberry age gives comfort to stay in touch with Virtual Assistant.

Administrative Back-office Services     up
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Virtual Assistants are capable of performing various administrative back-office tasks. Word Processing, Presentations, Travel Arrangements, Googling digging online data, Event Planning, Scheduling/Calendars, Data processing, Document Management and various marketing tasks.

Tools - Real-time and anytime collaborationv     up
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At iSource, Our Virtual Assistants are armed and equipped with state-of- the-art collaborative tools, which enable Virtual Office. With Web based work flow tools, Working together got easier like never before. Industry leading Virtual office tool such as WebeX Web Office offers key functions like Sharing documents, calendars, databases and holding web meetings. “Real-time and anytime collaboration is buzz word, Keep everyone connected, Keep your office open 24 hours a day, Zero hardware, zero software, and zero IT”.

Virtual Assistant Profile     up
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Our Virtual Assistants possess Skill set that matches highest level of Administrative back-office
challenges.

  • Proven track record of delivering within strict
  • deadlines
  • Patience to speak with people making enquiries
  • Strong communication skills
  • Versatile writing ability
  • Articulate verbal communication skills
  • Naturally helpful and enthusiastic disposition
  • Focused eye for detail
  • Ability to communicate well with people at all levels.
Technical Skills     up
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  • Graduate caliber or equivalent experience level
  • Windows 95/98, 2000, and XP - Internet explorer, Microsoft outlook
  • MS Office - (word, excel, PowerPoint)
  • Adobe Acrobat
  • Extensive Google and other web search techniques

Cost Advantage     up
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Hiring Virtual Assistants at the fraction of in-house employee cost, yet command 200% ROI. It must be a cake walk, especially for innovative small and medium enterprises. Statistics show that employees actually cost 3 to 3 1/2 times their rate of pay when you count in the cost of recruitment, base salary, and employment taxes, mandatory insurance benefits, paid vacation, paid holidays, sick days, equipment and training. Intangible still cost bearing variables like, time lost on socializing, the risk of lawsuits, personality conflicts, etc.

Flexibility     up
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Choose right resource... iSource lines up best suitable candidate for your requirement. You have the freedom to choose the right resource. Choose working hours... We are flexible enough to organize Virtual Assistants 24/7/365...! Pick any 4 & 8 hour slot.

Confidentiality     up
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Confidentiality is a Paramount priority at iSource. We are bound by strict confidentiality at all times and enter into Confidentiality Agreements with our customers. It is mandatory that all our Staff sign Non Disclosure Agreement and bound by strict cyber security laws.

How to Outsource?     up
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Step 1 - Expression of Interest

Potential Customers express interest on Outsourcing. Briefs their need.

Step - II - Requirement Gathering & Analysis

Based on the industry specialty, iSource's Business Analysts scientifically gathers client systems and needs. Requirement analysis is done with specific domain and product/service knowledge base.

Step III - Project Specification Finalization & Proposal

Project specifications with clear service level metrics are finalized. iSource's Key Account Manager will prepare and submit final proposal and SLA .

Step - IV - Resource Allocation and Process Training

Respective Practice head meticulously picks resources in lieu with project specification.

Process Trainer interacts with Client representative and prepares Process Manual.

Process training imparted to allocated resources

Step V - Pilot Phase

Practice Head at iSource would run the pilot phase for an optimum sample. Thorough monitoring and fine tuning done to ensure SLA is kept intact along Client representative's contribution.

 
 
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